Text-Back
$99/mo
For shops on free Square Appointments, Booksy, Vagaro, or GlossGenius.
- Missed-call text-back within seconds
- After-hours and mid-service coverage
- Your booking link sent to the caller
- Every lead texted to you with the caller's number
For hair · barber · nail · spa · massage
With a client? It still books.You're with a client. The next booking still lands in Square.
StillBooked texts back the calls independent hair, barber, nail, spa and massage shops can't take: Saturday rush, mid-service, after close. On Square Appointments Plus or Premium it books them straight into your calendar. On free Square, Booksy, Vagaro or GlossGenius you still get the text-back and the lead.
From $99/mo · No contracts · Nothing answers your phone
Illustrative walkthrough
Saturday, 11:00 AM
Three in the chairs, two on the bench, phone buzzing face-down
The caller gets a text before she decides to try the place down the street.
Mid-service, any afternoon
Foils in, gel curing, mask setting, timer running
You finish the service. The booking conversation already happened.
8:40 PM, after close
Lights off, sign flipped, phone still ringing
She picks a slot by text. It's in Square when you open the door.
What an empty chair costs you
Slide to your own numbers. A handful of missed calls a week adds up faster than most owners expect, and after-hours calls are the ones nobody counts.
Empty-chair range, per month
$390–$780/mo
if you win back 1 in 5 to 2 in 5 of those calls
Your numbers, not ours. We don't publish lift claims.
How we count: missed calls a month, times the share you couldn't have answered anyway, times your ticket. Then we assume you win back one in five to two in five. That's the range. Not a promise.
Proof
One missed call, start to finish
This is the whole product. A call you couldn't take turns into a text the caller can answer, and then into a row on your Square calendar.
Illustrative walkthrough
- 1
4:12 PM. Maya calls. Jordan has foils in and the phone is face-down on the station.
- 2
The call rolls to voicemail. Most callers won't leave one, and Maya doesn't.
- 3
Seconds later Maya gets a text from the salon. She replies with what she wants and when.
- 4
The slot lands in Square Appointments under Jordan. Jordan sees it at the next break.
How it works
How it works
Three steps. You set the rules once and get on with the day.
01
Catch
A call goes unanswered, whether you're mid-service, slammed, or closed. That missed call is the trigger. Nothing picks up, nothing talks to the caller.
02
Text or book
The caller gets a text from your business name within seconds. They reply with what they want. On Square Appointments Plus or Premium, the slot books straight into your calendar. Otherwise you get the lead and they get your booking link.
03
Remind
Confirmation goes out by text. A reminder follows before the appointment. Fewer no-shows, and nobody on your team had to send anything.
Who it's for
Built for the way your day actually runs
Same product, different vernacular. Pick yours.
Integrations
Where the booking lands
We're honest about this because it decides which plan you need.
A text-back bridge means we text the caller your booking link and hand you the lead. We don't write the appointment into that calendar.
Square Appointments
NativeBooking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead.
Booksy
BridgeCaller gets your Booksy link by text. You get the lead. No write-back.
Vagaro
BridgeCaller gets your Vagaro link by text. You get the lead. No write-back.
GlossGenius
BridgeCaller gets your GlossGenius link by text. You get the lead. No write-back.
Questions
Questions owners ask first
Does it answer the phone?
No. StillBooked does not pick up calls or talk to anyone. When a call goes unanswered, it texts the caller back within seconds and lets them book from that text.
What if I'm not on Square Appointments Plus or Premium?
Booking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead. If you're on the free plan, start with the $99 Text-Back plan and upgrade Square later if the write-back turns out to be worth it.
We use Booksy or Vagaro. Does it still work?
Yes, as a text-back bridge. StillBooked texts the caller your Booksy, Vagaro, or GlossGenius booking link and sends you the lead, but it does not write appointments into those calendars.
Will clients know it's automated?
The text comes from your business name and uses wording you approve, so it reads like something you'd send yourself. Nothing pretends to be a person, and any reply the caller sends is forwarded to you.
Can I cancel anytime?
Yes. StillBooked is month to month with no contract, and you can cancel from your account or by emailing us with no cancellation fee.
What happens on the diagnosis call?
In 15 minutes we look at when your calls go unanswered, which booking tool you use, and whether you're on Square Appointments Plus or Premium. Then we tell you plainly which plan fits, or that neither does.
Pricing
Two plans. No contracts.
Text-Back at $99 a month for shops on free Square, Booksy, Vagaro, or GlossGenius. Square Write-Back at $199 a month if you're on Appointments Plus or Premium.
Square Write-Back
$199/mo
For shops on Square Appointments Plus or Premium.
- Everything in Text-Back
- Bookings written into Square Appointments
- Service, staff, slot, and client record filled in
- Approve-before-book option
Book a 15-min diagnosisSee how it books into Square
Booking write-back into Square requires Square Appointments Plus or Premium. On the free plan we still text callers back and hand you the lead.
Diagnosis first
Find out where your calls are going
A 15-minute call. We look at your missed-call pattern and your booking tool, then tell you plainly whether this fits your shop.