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For hair · barber · nail · spa · massage

Missed calls while you're busy?

Foils in, gel curing, client on the table. The phone rings out. StillBooked texts the caller back for you. We check your missed calls and booking setup with you by text or email. Square Write-Back writes bookings back to your Square calendar.

From $99/mo · No contracts · No voice bot

Example walkthrough.

  • Saturday, 11:00 AM

    Three in the chairs, two on the bench, phone buzzing face-down

    The caller gets a text while you keep serving the clients in front of you.

  • Mid-service, any afternoon

    Foils in, gel curing, mask setting, timer running

    You finish the service. The caller already has a text from your shop. If they replied, it's on your phone.

  • 8:40 PM, after close

    Lights off, sign flipped, phone still ringing

    The caller gets your text when quiet hours end, 8 AM unless you change it, and any reply lands on your phone.

What an empty chair costs you

Move the sliders to match your call log and average ticket. Include calls after hours and during services.

Empty-chair range, per month

$390–$780/mo

if you win back 1 in 5 to 2 in 5 of those calls

This estimate uses your numbers. We don't publish lift claims.

12 calls
$75
50%

Multiply missed calls per month by the share you couldn't have answered and your average ticket. We then assume you win back one in five to two in five. The result is an estimated range, with no promise of recovered revenue.

How it works

How it works

Three steps. You set the rules once and get on with the day.

  1. 01

    Catch

    A call goes unanswered, whether you're mid-service, slammed, or closed. That missed call is the trigger. There's no voice bot: the caller hears one short line saying a text is coming, and the call ends.

  2. 02

    Text or book

    The caller gets a text in your wording, with your booking link once you've saved it. When they reply, you get a text with the start of their message. On Square Write-Back, that booking is written into your Square calendar.

  3. 03

    Remind

    Confirmation and reminder texts come with Square Write-Back. During setup we go over what runs for your shop.

Who it's for

Built for the way your day actually runs

Pick your kind of shop.

Integrations

Where the booking lands

Your booking tool helps determine which plan fits.

Link by text is what we call a text-back bridge: the caller gets the booking link you saved in StillBooked by text, and any reply comes to you. We don't write the appointment into that calendar.

Square Appointments

Books for you

Square Write-Back is $199 a month. It writes bookings back to your Square calendar and needs Square Appointments Plus or Premium. Upgrading Square does not enable StillBooked write-back.

Booksy

Link by text

Caller gets your Booksy link by text once you've saved it. Their reply comes to you. No write-back.

Vagaro

Link by text

Caller gets your Vagaro link by text once you've saved it. Their reply comes to you. No write-back.

GlossGenius

Link by text

Caller gets your GlossGenius link by text once you've saved it. Their reply comes to you. No write-back.

Questions

Questions owners ask first

Does it answer the phone?

When a missed call forwards to your StillBooked number, the caller hears one short line in English saying a text is coming, and the call ends. There is no voice bot and no conversation.

What if I'm not on Square Appointments Plus or Premium?

Text-Back works on any Square plan, including Free. Square Write-Back, the $199 plan, needs Plus or Premium and writes bookings back to your Square calendar. Upgrading Square alone doesn't switch it on. During setup we check which plan fits your shop.

We use Booksy or Vagaro. Does it still work?

Yes, by link. Once you save your Booksy, Vagaro, or GlossGenius booking link, StillBooked puts it in each text-back, and any reply comes to you. It doesn't write appointments into those calendars.

Will clients know it's automated?

Yes. The first text comes from your StillBooked number in wording you approve, and it ends by saying it's an automated text from your shop, with a line on how to opt out. Nothing pretends to be a person, and when a caller replies, you get a text with the start of their message.

Can I cancel anytime?

Yes. StillBooked is month to month with no contract, and you can cancel from your account or by emailing us with no cancellation fee.

What happens after I send the form?

Within one business day we text you. By text or email we look at when your calls go unanswered, which booking tool you use, and whether you're on Square Appointments Plus or Premium. Then we tell you plainly which plan fits, or that neither does.

Is StillBooked the same as Stillbook?

No. Stillbook, at stillbook.app, is scheduling software for massage therapists from a different company. StillBooked texts back the calls your shop misses, and its website is stillbooked.app.

Pricing

Two plans. No contracts.

Text-Back is $99 a month. Square Write-Back is $199 a month and writes bookings back to your Square calendar. Get set up and we'll tell you which fits your shop.

Text-Back

$99/mo

For shops on Square Appointments Free, Plus, or Premium, and for Booksy, Vagaro, or GlossGenius.

  • Missed-call text-back within seconds, outside quiet hours
  • Mid-service coverage; calls from 8 PM to 8 AM texted at 8 AM by default
  • Your booking link in the text, once you've saved it
  • Caller replies sent to your phone, with the last four digits of their number. You answer them yourself from the workspace.
Writes bookings into Square

Square Write-Back

$199/mo

For Square shops on Appointments Plus or Premium.

  • Includes Text-Back
  • Writes the booking into your Square calendar
  • Service, staff, slot, and client on the booking
  • You approve the booking before it is written
Get set upHow it works

Square Write-Back is $199 a month. It writes bookings back to your Square calendar and needs Square Appointments Plus or Premium. Upgrading Square does not enable StillBooked write-back.

Next step

Find out where your calls are going

Four quick questions, then we text you. We look at your missed-call pattern and your booking tool, then tell you plainly whether this fits your shop.